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Upcoming Webcasts # Title, Company, Media, Format Date 1. Alternatives to Panic: The New Business Practices That Will Emerge from the Crash of ’08 Video l Interview Nov 20, 2008 2. BOOM!: Play To Your Genius / Get It Done Video l Interview Dec 02, 2008 3. The Three Rs of Loyalty: Relationship, Rewards and Recognition Audio l Seminar Dec 03, 2008 4. Authentic Leadership Audio l Seminar Dec 10, 2008 5. BOOM!: Risk More, Gain More / Conclusion Video l Interview Jan 13, 2009 6. Winning KPIs - A Q&A Session with David Parmenter waymark solutions l Audio l Seminar Jan 29, 2009 Archived Webcasts # Title, Company, Media, Format Presented 1. The CIO Leadership Survey: New Role for CIOs? Video l BetterManagement TODAY Nov 13, 2008 2. Multi-Channel Mayhem: Tapping the Customer Experience for Competitive Advantage Video l Interview Nov 12, 2008 3. Marketing Measurement Today: 10 Ways to Improve Marketing Measurement in the Coming Year MarketingNPV l Audio l Seminar Nov 11, 2008 4. BOOM! Choose Service Over Self-Interest / Focus Forward Video l Interview Nov 04, 2008 5. Special Edition: Live from PBLS in Las Vegas Video l BetterManagement TODAY Oct 30, 2008 6. Revitalizing a Floundering Balanced Scorecard with Winning KPIs waymark solutions l Audio l Seminar Oct 29, 2008 7. Wednesday Live Report from The 2008 Premier Business Leadership Conference in Las Vegas Video l Interview Oct 29, 2008 8. 7 Steps to Manage and Deliver Highly Effective, Highly Efficient, and High-ROI Marketing President, Lenskold Group, Inc. l Audio l Seminar Oct 22, 2008 9. Marketing Measurement Today: Selecting your Key Marketing Metrics MarketingNPV l Audio l Seminar Oct 14, 2008 10. Web 2.0: How it Impacts Customer Relationships Video l BetterManagement TODAY Oct 09, 2008 11. Measured Thoughts: Estée Lauder Companies Video l Measured Thoughts Oct 09, 2008 12. BOOM! Be a Player; Be Accountable Video l Interview Oct 07, 2008 13. Trade Finance Risk Profiling: Mitigating Trade-Based Money Laundering Audio l Seminar Sep 18, 2008 14. Climate Change: Is Your Business Ready? Video l Interview Sep 18, 2008 15. BOOM!: Introduction to the 7 Choices For Blowing The Doors Off Business-As-Usual Video l Interview Sep 16, 2008 16. Software as a Service: What It Means to You Video l BetterManagement TODAY Sep 11, 2008 17. Marketing Measurement Today: Technologies for Marketing Dashboards MarketingNPV l Audio l Seminar Sep 09, 2008 18. The CDISC-HL7 Protocol Representation Standard Audio l Seminar Sep 08, 2008 19. Government Purchase Card Fraud, Waste and Abuse – Are the Answers Hidden Right in Front of You? Video l Interview Aug 20, 2008 20. Optimizing Performance Activity Based Management Video l BetterManagement TODAY Aug 14, 2008 21. Aligning Hiring Practices with Corporate Culture and Strategies Workforce Chemistry l Audio l Seminar Aug 12, 2008 22. Protecting Your Capital: Combating Cross Channel, Enterprise Fraud Video l Interview Aug 12, 2008 23. Doing More with Less: Ten Ways to Get the Most out of Your Resources in the Public Sector Audio l Seminar Aug 06, 2008 24. Mastering the Four Essential Elements of Conversational Marketing: Listen, Relate, Create, Aggregate Video l Interview Aug 06, 2008 25. Turning the Corner with Smart Service Chains Video l Interview Aug 05, 2008 26. Beyond the Customer Custody Challenge: How to End Internal Marketing Conflict and Put the Customer Experience First Audio l Seminar Jul 30, 2008 27. An Executive Guide to Sustainable Business Strategies Video l Interview Jul 17, 2008 28. Sensing and Shaping Demand with Demand-Driven Forecasting: A Profitable Road to Competitive Advantage Video l Interview Jul 16, 2008 29. Enterprise Risk Aspects of Performance Management Video l BetterManagement TODAY Jul 10, 2008 30. Marketing Measurement Today: 5 Ways to Improve the Quality of your Forecasts MarketingNPV l Audio l Seminar Jul 08, 2008 31. What are the Obstacles Slowing the Adoption Rate of Performance Management Methodologies in Government? Audio l Seminar Jun 27, 2008 32. Cost and Profitability Optimization Video l Interview Jun 26, 2008 33. Getting Started or Restarted with Winning KPIs waymark solutions l Audio l Seminar Jun 18, 2008 34. Inside the Wharton Think Tank Video l BetterManagement TODAY Jun 12, 2008 35. Marketing Measurement Today: Marketing Resource Allocation – How Much Budget Should you Ask For? MarketingNPV l Audio l Seminar Jun 10, 2008 36. Measured Thoughts: Kimberly-Clark Video l Measured Thoughts May 28, 2008 37. Confessions from a Performance Management Road Warrior SAS l Audio l Seminar May 23, 2008 38. Stop Guessing – Start Knowing: Strategies to Optimize Your Marketing Campaigns Today Video l Interview May 21, 2008 39. Marketing Measurement Today: Bridging Short- and Long-Term Paybacks in Marketing Measurement MarketingNPV l Audio l Seminar May 13, 2008 40. The Economy: Where Are We & What's Next? Video l BetterManagement TODAY May 08, 2008 41. A Balanced Scorecard in 16 Weeks, Not 16 Months waymark solutions l Audio l Seminar May 07, 2008 42. Customer Loyalty: Satisfaction Doesn't Cut It OQL Solutions l Audio l Seminar Apr 30, 2008 43. World Cup Memories from the Home of Football: The Premier Business leadership Series Video l Interview Apr 30, 2008 44. Wednesday Live Report from The Premier Business Leadership Conference in London Video l Interview Apr 30, 2008 45. Leading the High-Performance Organisation: The Premier Business Leadership Series Video l Interview Apr 29, 2008 46. An Outlook on the Global Economy: The Premier Business Leadership Series Video l Interview Apr 29, 2008 47. Economics of Climate Change: The Premier Business Leadership Series Video l Interview Apr 29, 2008 48. Tuesday Live Report from The Premier Business Leadership Conference in London Video l Interview Apr 29, 2008 49. Harnessing the Power of Mass Collaboration: The Premier Business Leadership Series Video l Interview Apr 29, 2008 50. People, Planet, Profits: Using Environmental Strategies to Innovate and Perform: The Premier Business Leadership Series Video l Interview Apr 29, 2008 51. Corporate and Social Responsibility: From Regulation to Action: The Premier Business Leadership Series Video l Interview Apr 29, 2008 52. Better Management of Credit Risk: A Guide for Mid-Tier Banks, Credit Unions and Lenders Video l Interview Apr 24, 2008 53. Inside the Mind of the Retail CEO Video l Interview Apr 22, 2008 54. The Power of Spatially-Enabled Master Address Data Management GeoAnalytics l Audio l Seminar Apr 17, 2008 55. Enterprise Risk Management: The Basics Video l BetterManagement TODAY Apr 10, 2008 56. Positive Engagement … or You Can’t Engineer a Relationship Audio l Seminar Apr 10, 2008 57. Partnering with the CIO Video l Interview Apr 08, 2008 58. Marketing Measurement Today: What to Cut? How to Pick Your Spots When the Budget Axe Looms MarketingNPV l Audio l Seminar Apr 08, 2008 59. Technologies for eClinical Research: Attitudes, Adoption and Factors for Selection Audio l Seminar Apr 08, 2008 60. Master Data Management: Choosing the Right Data to be "Master" Video l Interview Apr 07, 2008 61. A CFO's Guide to Analytics Video l Interview Apr 03, 2008 62. Data Collection (Case Report Form) Standards: What you need to know about CDASH Audio l Seminar Apr 03, 2008 63. Deals from Heaven, Deals from Hell - Lessons from the good, the bad, and the ugly Audio l Seminar Mar 27, 2008 64. Special Edition: Live from SAS Global Forum 2008 Video l BetterManagement TODAY Mar 19, 2008 65. Tuesday Live Report from SAS Global Forum 2008 Video l Interview Mar 18, 2008 66. Monday Live Report from SAS Global Forum 2008 Video l Interview Mar 17, 2008 67. Finding Your Organization's Critical Success Factors waymark solutions l Audio l Seminar Mar 12, 2008 68. Supply Chain Outlook – From the Rearview Mirror to New Horizons Video l Interview Mar 11, 2008 69. Marketing Measurement Today: Improving the Payback on your Portfolio of Marketing Initiatives MarketingNPV l Audio l Seminar Mar 11, 2008 70. Strategic Supply Management: Creating the Next Source of Competitive Advantage Lehigh University l Audio l Seminar Mar 05, 2008 71. Mobile Marketing: Hype or Marketing’s Next Frontier Audio l Seminar Mar 04, 2008 72. Not Just Loyalty, Engagement Carlson Marketing l Audio l Seminar Feb 26, 2008 73. Results and Lessons from the CDISC SDTM/ADaM Pilot Project Audio l Seminar Feb 25, 2008 74. Measured Thoughts: McNeil Consumer Healthcare Video l Measured Thoughts Feb 23, 2008 75. The People Strategy Most Executives Overlook and Why It Matters! Balancing Professionals l Audio l Seminar Feb 20, 2008 76. Measured Thoughts: Diageo Video l Measured Thoughts Feb 15, 2008 77. Retail Trends: Post-NRF Reflections Video l BetterManagement TODAY Feb 14, 2008 78. Performance Management 2.0: Why So Slow to be Adopted? (Part 2 of 2) Audio l Seminar Feb 12, 2008 79. Marketing Measurement Today: Emerging Marketing Metrics MarketingNPV l Audio l Seminar Feb 12, 2008 80. Move Up, Move Over, Move On Bristlecone Learning l Audio l Seminar Feb 06, 2008 81. Do the Right Thing: How Dedicated Employees Create Loyal Customers and Large Profits - An Author Interview with James Parker Former CEO and Vice Chairman of the Board of Southwest Airlines l Audio l Seminar Feb 05, 2008 82. Successful Business Intelligence: Secrets to Making BI a Killer App BIScorecard® l Audio l Seminar Jan 31, 2008 83. Performance Management 2.0: Broader or Better? (Part 1 of 2) SAS l Audio l Seminar Jan 30, 2008 84. Implementing KPIs - A 12-Step Process Audio l Seminar Jan 16, 2008 85. Measured Thoughts: Vanguard Group Video l Measured Thoughts Jan 15, 2008 86. Marketing Measurement Today: What’s Holding you Back? A Guide to Overcoming the Obstacles to Effective Marketing Management MarketingNPV l Audio l Seminar Jan 15, 2008 87. Claims Fraud Prevention and Management Roundtable Video l Interview Jan 15, 2008 88. Rules to Break & Laws to Follow Peppers and Rogers Group l Video l Interview Jan 11, 2008 89. 2008 Business Forecast Video l BetterManagement TODAY Jan 10, 2008 90. Before You Tie a Ribbon Around the Operating Plan Value Advisory Group LLC l Audio l Seminar Dec 18, 2007 91. Martha Rogers - Meet Your New CEO: Your Customers Video l BetterManagement TODAY Dec 13, 2007 92. Negotiating High-Stakes Deals CEO, The Mills Group l Audio l Seminar Dec 11, 2007 93. Marketing Measurement Today: B2B Marketing Measurement Solutions MarketingNPV l Audio l Seminar Dec 11, 2007 94. What’s the Bottom Line? Connecting Your Supply Chain to Financial Results Video l Interview Dec 11, 2007 95. Implementing KPIs in Smaller Organizations (<200 Staff) Audio l Seminar Dec 05, 2007 96. Today's Leadership Challenge: Long-Term Survival and Competitiveness Greybeard Advisors LLC l Audio l Seminar Dec 04, 2007 97. Burning Questions on Data Governance – Establish Ground Rules and Business Standards for Quality Information Video l Interview Nov 27, 2007 98. Measured Thoughts: GE Video l Measured Thoughts Nov 15, 2007 99. Mining Text for Golden Service – What Value Glimmers Below the Surface? Video l Interview Nov 14, 2007 100. Marketing Measurement Today: How to Create a Simple but Effective Brand Scorecard MarketingNPV l Audio l Seminar Nov 13, 2007 101. Visualizing Change Perceptual Edge l Audio l Seminar Nov 09, 2007 102. Picture This: The Power of Data Visualization Video l BetterManagement TODAY Nov 08, 2007 103. Seduced by Success: How the Best Companies Survive the 9 Traps of Winning Managing Dir., The Herbold Group, LLC l Audio l Seminar Nov 08, 2007 104. Annual Planning - 10 Working Days Or Less! CEO, Waymark Solutions l Audio l Seminar Nov 06, 2007 105. Financial Management for Non-Financial Executives and Managers LIF Group l Audio l Seminar Nov 01, 2007 106. Marketing Measurement Today: Moving Beyond the Marketing Mix Model MarketingNPV l Audio l Seminar Oct 16, 2007 107. Super Crunchers: Why Thinking-By-Numbers is the New Way to be Smart Author of Super Crunchers l Audio l Seminar Oct 15, 2007 108. Using CDISC Standards to Address Information Sharing and Interoperability Needs of Academic Research Centers Audio l Seminar Oct 12, 2007 109. Measuring Innovation Effectiveness Value Advisory Group LLC l Audio l Seminar Oct 11, 2007 110. 50+ Ways to Improve Your Accounts Payable Waymark Solutions l Audio l Seminar Oct 04, 2007 111. Green to Gold: Innovate, Create Value, & Compete! Video l BetterManagement TODAY Oct 04, 2007 112. The Quest for Smart Growth: What It Means to the Executive Team: The Premier Business Leadership Series Video l Interview Oct 04, 2007 113. Harnessing the Power of Mass Collaboration: The Premier Business Leadership Series Video l Interview Oct 03, 2007 114. Leading the High-Performance Organization: The Premier Business Leadership Series Video l Interview Oct 03, 2007 115. A Look at Leadership: The Premier Business Leadership Series Video l Interview Oct 03, 2007 116. Wednesday Live Report from The Premier Business Leadership Conference Video l Interview Oct 03, 2007 117. Smart or Outsmarted: How to Combat Improper Payments, Fraud, Waste and Abuse in Government Video l Interview Sep 26, 2007 118. Master Data Management Essentials: Organize and Optimize Customer Data to Find Hidden Opportunities Video l Interview Sep 25, 2007 119. A CFO's Guide to Profitable Growth and Shareholder Value Video l Interview Sep 20, 2007 120. Integrating Your Corporate Performance Management (CPM) and Enterprise Risk Management (ERM) to Optimize Results Audio l Seminar Sep 19, 2007 121. Marketing Measurement Today: 10 Things to Teach Your CFO About Measuring Marketing Effectiveness MarketingNPV l Audio l Seminar Sep 18, 2007 122. Competing on Analytics in Communications: A Framework for Profitable Customer Experience Management Video l Interview Sep 18, 2007 123. Understanding IT Governance: Performance Management for IT - A Pictorial View (Part 2 of 2) Audio l Seminar Sep 13, 2007 124. Driving Innovation through Metrics & Measures Video l BetterManagement TODAY Sep 13, 2007 125. Understanding IT Governance: Performance Management for IT - A Pictorial View (Part 1 of 2) Audio l Seminar Sep 11, 2007 126. Marketing Performance Management: The Key to Accountability with David Reibstein of the Wharton School Video l Interview Aug 15, 2007 127. Demystifying Forecasting: Can You Handle the Truth? Video l Interview Aug 14, 2007 128. The Business of Web 2.0 Video l BetterManagement TODAY Aug 09, 2007 129. Spatial Intelligence: Location Matters GeoAnalytics l Audio l Seminar Aug 09, 2007 130. Harness Customer Profitability and Lifetime Value: A competitive edge for regional banks FinListics Solutions l Audio l Seminar Aug 02, 2007 131. Straight to the Bottom Line Greybeard Advisors LLC l Audio l Seminar Aug 01, 2007 132. Drilling for Diamonds - Customers that Count, Customers that Cost! Audio l Seminar Jul 30, 2007 133. Crack the Customer Value Code: Secure Customers and Profits for Life featuring Martha Rogers Peppers and Rogers Group, Wachovia Bank, and SAS l Video l Interview Jul 27, 2007 134. Software as a Service: What you Need to Know Video l BetterManagement TODAY Jul 12, 2007 135. IT Governance: Vendor Relationship Management – Vendor or Partner? Audio l Seminar Jul 11, 2007 136. Social Media and CRM 2.0: Communications in the Era of the Social Customer BPT Partners l Audio l Seminar Jun 26, 2007 137. Convert Your Monthly Reporting to a Decision-Based Tool CEO, waymark solutions l Audio l Seminar Jun 20, 2007 138. Are You Measuring Up? Secrets of Service Performance Management Revealed Video l Interview Jun 20, 2007 139. CRM Catches the SaaS Wave Audio l Seminar Jun 19, 2007 140. Preparing for the New Health Industry Agenda Video l BetterManagement TODAY Jun 14, 2007 141. IT Governance: IT Portfolio Rationalization Audio l Seminar Jun 13, 2007 142. Benjamin Studios Exceeds Customer Expectations by Capitalizing on Customer Feedback Audio l Seminar Jun 12, 2007 143. Harnessing the Power of Performance Management Video l Interview Jun 06, 2007 144. Beat the Odds: Avoid Corporate Death and Build a Resilient Enterprise Greybeard Advisors LLC l Audio l Seminar Jun 05, 2007 145. Insight, Growth, and Profitable Impact: How Marketing ROI Measurements Create Competitive Advantage Lenskold Group, Inc. l Audio l Seminar May 23, 2007 146. Wednesday Live Report from SAS Forum 2007 Stockholm Video l Interview May 23, 2007 147. Tuesday Live Report from SAS Forum 2007 Stockholm Video l Interview May 22, 2007 148. The Path to Predictability: How Integrating Advanced Analytics is Empowering Performance Management Video l Interview May 16, 2007 149. IT Governance: Enterprise Architecture Planning Audio l Seminar May 16, 2007 150. Five Key Principles of CPM – Focus on LB Foster’s Winning Performance Program Video l Interview May 10, 2007 151. Performance Management: Learning from the Best Video l BetterManagement TODAY May 10, 2007 152. Implementing Month-End Reporting in Three Days or Less CEO, Waymark Solutions l Audio l Seminar May 09, 2007 153. Competing On Analytics: The New Science of Winning Video l Interview Apr 24, 2007 154. Special Edition: Live from SAS Global Forum 2007 Video l BetterManagement TODAY Apr 19, 2007 155. Wednesday Live Report from SAS Global Forum 2007 Video l Interview Apr 18, 2007 156. Tuesday Live Report from SAS Global Forum 2007 Video l Interview Apr 17, 2007 157. IT Governance: eBusiness Strategy – Profit from the Net Audio l Seminar Apr 11, 2007 158. Implementing Winning KPIs CEO, Waymark Solutions l Audio l Seminar Mar 28, 2007 159. Modernizing and Advancing Information Management across the Enterprise Conversion Services International l Audio l Seminar Mar 23, 2007 160. Are the CMO and CFO Marching in the Same Strategic Direction? Audio l Seminar Mar 22, 2007 161. The Defense Logistics Crossroads: Find the Path to Rapid Results Video l Interview Mar 21, 2007 162. Can You Hear Me Now? ...Analytics for Call Center Excellence Video l Interview Mar 20, 2007 163. IT Governance: Creating a "Business within a Business" Model for the IT Organization Audio l Seminar Mar 14, 2007 164. Risk Management: Making It Work for You Video l BetterManagement TODAY Mar 08, 2007 165. Made to Stick: Why Some Ideas Survive and Others Die Audio l Seminar Mar 02, 2007 166. Best Practices in Performance Management – Time To Get Real Sonax Group l Audio l Seminar Feb 20, 2007 167. The Five Insights of Enduring Leaders Author and Senior Partner, Bristlecone Learning l Audio l Seminar Feb 15, 2007 168. IT Governance: In Search of IT ROI Audio l Seminar Feb 14, 2007 169. Break from the Pack: Best Practices from Oren Harari, the Author of the Hit Book Audio l Seminar Feb 14, 2007 170. Low-Cost, High-Performance BPM: Best Practices Do Pay Off Video l Interview Feb 08, 2007 171. Return on Customer Video l BetterManagement TODAY Feb 08, 2007 172. Performance Management in Government: Moving the Dials to Drive Real Results SAS l Audio l Seminar Jan 31, 2007 173. Brother, Can You Spare a Part – Meet Targeted Customer Service Levels and Lower Inventory Costs Video l Interview Jan 23, 2007 174. CDASH – Building Global Consensus to Define CRF Standards Audio l Seminar Jan 22, 2007 175. IT Governance: Managing IT for Shareholder Value - Getting the "Big Picture" of IT Audio l Seminar Jan 17, 2007 176. Five Key Principles of Corporate Performance Management (CPM) Bob Paladino & Associates, LLC l Audio l Seminar Jan 16, 2007 177. 2007 Business Forecast Video l BetterManagement TODAY Jan 11, 2007 178. How the NHS Fights Fraud - and How You Can, Too Video l BetterManagement TODAY Dec 14, 2006 179. The Personal Style Model Video l Interview Dec 08, 2006 180. Europe, Middle East, Africa l Customer Intelligence in Retail: No Loyalty Card? No Problem. Ipsos MORI l Audio l Seminar Dec 05, 2006 181. Europe, Middle East, Africa l Suspend Your Judgment! Eight Reasons to Trust Statistical Forecasting Bath University, UK l Audio l Seminar Nov 29, 2006 182. Removing the Confusion about Performance Management with Straight Talk SAS l Audio l Seminar Nov 16, 2006 183. Rightsizing Your Accruals: Transforming Lazy Capital into Working Capital Video l Interview Nov 14, 2006 184. Getting to Know You Again Video l BetterManagement TODAY Nov 09, 2006 185. Managing Technology & Culture Video l BetterManagement TODAY Oct 26, 2006 186. Get a Bigger Bang from Your Marketing Mix: How to Maximize Customer Value and ROI: BetterManagement LIVE 2006 Video l Interview Oct 26, 2006 187. Dealing with Darwin: BetterManagement LIVE 2006 TCG Advisors l Video l Interview Oct 26, 2006 188. How to Thrive in the Age of Big Information: BetterManagement LIVE 2006 Video l Interview Oct 26, 2006 189. BetterManagement LIVE Update Video l Interview Oct 25, 2006 190. Leveraging Customer Lifetime Value to Increase ROMI Audio l Seminar Oct 25, 2006 191. Fireside Chat: BetterManagement LIVE 2006 Video l Interview Oct 25, 2006 192. Extreme Financial Insight: The Catalyst for Strategy-Driven Alignment Across the Enterprise: BetterManagement LIVE 2006 Video l Interview Oct 25, 2006 193. Executive Insights: BetterManagement LIVE 2006 SAS l Video l Interview Oct 25, 2006 194. The Economy and the Information Era - What Next?: BetterManagement LIVE 2006 Forbes l Video l Interview Oct 25, 2006 195. Opening Remarks: BetterManagement LIVE 2006 SAS l Video l Interview Oct 25, 2006 196. Modernizing Operations with Performance Management: U.S. Coast Guard’s Award-Winning Strategy and Business Intelligence (BI) Solution Audio l Seminar Oct 19, 2006 197. FISO: Leadership for Success in Business and Life Audio l Seminar Oct 18, 2006 198. Warranty Leaders and Laggards: Which One Are You? Video l Interview Sep 26, 2006 199. The Risk of Uncertainty: Managing Communication and Change for Positive Action Video l Interview Sep 26, 2006 200. Mining Deeper: Best Practices for Calculating and Reporting Customer Profitability Audio l Seminar Sep 21, 2006 201. Strategic Service Management – Doing What CRM Was Never Designed to Do Video l Interview Sep 19, 2006 202. CFO: New Rules, New Role Video l BetterManagement TODAY Sep 14, 2006 203. Case Studies in Performance Management: A Guide From The Experts - An Interview with Tony Adkins Audio l Seminar Aug 31, 2006 204. The Risk of Uncertainty: Coming to Grips with Innovation and People Video l Interview Aug 29, 2006 205. The CDISC Business Case for Industry Data Standards Audio l Seminar Aug 16, 2006 206. Solving the Program Performance Puzzle: The Business Intelligence Link Video l Interview Aug 15, 2006 207. Making BPM Work for You Video l BetterManagement TODAY Aug 10, 2006 208. Using Analytics to Uncover the Cause vs. Treating the Symptoms Audio l Seminar Aug 02, 2006 209. The Risk of Uncertainty: Implications for the Future Video l Interview Aug 01, 2006 210. The Biomedical Research Integrated Domain Group (BRIDG) Model Audio l Seminar Jul 26, 2006 211. Buyer Beware! The Difference Between Warranty Reporting and Analytics Video l Interview Jul 18, 2006 212. COSO and Basel and SOX, Oh My! Video l BetterManagement TODAY Jul 13, 2006 213. RFID: Consider The Possibilities SAS l Audio l Seminar Jul 11, 2006 214. Trade Promotion Optimizer Demo: Delivering Business Impact Through Trade Promotions Video l Interview Jun 26, 2006 215. Building Blocks to Evolving Your Analytic Practice Audio l Seminar Jun 21, 2006 216. Performing to Expectation SAS l Audio l Seminar Jun 15, 2006 217. Our Iceberg Is Melting and Other Stories About Leading Change Kotter Associates l Video l Interview Jun 13, 2006 218. Competing on Analytics Video l BetterManagement TODAY Jun 08, 2006 219. The Fine Balance of Customer-Centricity and Happy Shareholders - How to Keep Costs Down and Keep Customers Coming Back Aberdeen l Audio l Seminar May 31, 2006 220. The 5 Key Steps to Integrating Customer Purchasing Behavior With Effective Store Design Little Diversified Architectural Consulting l Audio l Seminar May 31, 2006 221. Re-Framing Risk Management: The Risk Continuum SORMS l Audio l Seminar May 30, 2006 222. Why Your Customer’s Experience Holds the Key to Your Company’s Future: How to Tap into and Manage this Most Valuable Resource Quaero l Audio l Seminar May 25, 2006 223. Don't Just Compete...Win! - New Research and Best Practices for Differentiating Your Loyalty Program Carlson Marketing, GfK NOP, Peppers & Rogers l Audio l Seminar May 24, 2006 224. Together At Last: How a BI Competency Center Consolidates BI Expertise Intelligent Solutions, Inc. l Audio l Seminar May 23, 2006 225. Why Clinical Development Teams Should Care about Data Standards - Part II: The Inner Workings of the ODM Audio l Seminar May 18, 2006 226. Master/Reference Data Management as an Enterprise Data Quality Initiative: Challenges and Best Practices Infosys Technologies l Audio l Seminar May 17, 2006 227. Europe, Middle East, Africa l Performance Management: Cultivating the Culture Video l BetterManagement TODAY May 17, 2006 228. Driver or Passenger?: How Successful Marketers Navigate the Customer Experience Quaero l Audio l Seminar May 11, 2006 229. Best Practices for Retaining and Acquiring Customers in Grocery Ogden Consultants l Audio l Seminar May 10, 2006 230. The Business Intelligence Competency Center: Making the Most of Your BI Investment Audio l Seminar May 09, 2006 231. Leadership Can Be Taught Video l Interview May 04, 2006 232. Barriers, Benchmarks and Breakthroughs: Performance Improvement Benchmarking Survey Conclusions SAS l Audio l Seminar May 03, 2006 233. Why Clinical Development Teams Should Care about Data Standards - Part I: An Introduction to the CDISC Operational Data Model (ODM) Audio l Seminar May 02, 2006 234. Metrics, Marketing and Moments of Truth Quaero l Audio l Seminar Apr 27, 2006 235. Europe, Middle East, Africa l Demystifying Data Integration: Making Data Pay Off Ovum l Audio l Seminar Apr 25, 2006 236. Balanced Scorecard Fundamentals Hendricks Training l Audio l Seminar Apr 20, 2006 237. Europe, Middle East, Africa l Profiting From Promotions Analysis Ipsos Novaction & Vantis l Audio l Seminar Apr 19, 2006 238. The Global Trial Bank - Meeting the Needs of the International Biopharma Community and the Patients it Serves American Medical Informatics Association l Audio l Seminar Apr 19, 2006 239. The Best of the Best: The Top Five Best Practices in Business Intelligence Intelligent Solutions, Inc. l Audio l Seminar Apr 18, 2006 240. Drive Innovation with RFID Video l BetterManagement TODAY Apr 13, 2006 241. Harmonizing CDISC Submission Models – SDTM and ADaM Audio l Seminar Apr 12, 2006 242. Translating Strategy into Action: A Department of Corrections Case Study Performance Measurement and Management l Audio l Seminar Apr 11, 2006 243. From Back Office to Boardroom: Maximizing Business Intelligence Value with a BI Scorecard (Part 2) Baseline Consulting l Audio l Seminar Apr 11, 2006 244. Translating Strategy into Action: A Department of Revenue Case Study Performance Measurement and Management l Audio l Seminar Apr 11, 2006 245. Managing for Creativity SAS & Florida Creativity Group l Video l Interview Apr 10, 2006 246. Leadership Essentials for Balanced Scorecard Success: How to Get Everyone Involved in Running Your Business Hendricks Training l Audio l Seminar Apr 06, 2006 247. From Back Office to Boardroom: Maximizing Business Intelligence Value with a BI Scorecard (Part 1) Baseline Consulting l Audio l Seminar Apr 04, 2006 248. Achieving Performance Improvement: Case Studies in Performance Management SAS l Audio l Seminar Mar 23, 2006 249. Predictive Analytics: A Slam Dunk for Business Audio l Seminar Mar 22, 2006 250. Credit Risk: Why You Should Develop Credit Scorecards In-House SAS l Audio l Seminar Mar 21, 2006 251. Europe, Middle East, Africa l CRM: From Strategy to Implementation – How to Maximize its Potential! Cranfield School of Management l Audio l Seminar Mar 16, 2006 252. WHO International Clinical Trial Registry Platform - What is the Value of Registering? Audio l Seminar Mar 16, 2006 253. Best Practices: Do You Have a Data Management Strategy? Audio l Seminar Mar 15, 2006 254. Building the Marketing-Ready Enterprise SAS l Audio l Seminar Mar 09, 2006 255. Unify Your View of Data Video l BetterManagement TODAY Mar 09, 2006 256. Capturing Hidden Opportunities: Achieving the Next Level in Performance Management OpportunityBrowser.com l Audio l Seminar Mar 08, 2006 257. Asia Pacific l Effective Fraud and Corruption Control Fraud Prevention Services P/L l Audio l Seminar Mar 02, 2006 258. How to Implement Quarterly Rolling Planning -- and Get It Right the First Time waymark solutions l <