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	Achieving Service Excellence Strategies for Healthcare Myron D. Fottler, Robert C. Ford and Cherrill P. Heaton Our Price: $79.00 Temporarily out of stock. Order now and we'll deliver when available. We'll e-mail you with an estimated delivery date as soon as we have more information. Your credit card will not be charged until we ship the item. Format: Paperback (2002)

	Applying Quality Management in Healthcare A Process for Improvement Diane L. Kelly Our Price: $53.60 Usually ships in 24 hours Format: Hardcover (2003)

	Beyond Managed Care How Consumers and Technology Are Changing the Future of Health Care (Jossey-Bass Health Care) (Jossey-Bass Health Care Series) Dean C. Coddington, Elizabeth A. Fischer, Keith D. Moore and Richard L. Clarke Our Price: $70.00 Usually ships in 24 hours Format: Hardcover (2000)

	Biomedical Photonics Handbook Our Price: $205.28 Usually ships in 24 hours Format: Hardcover (2003)

	Biostatistics in Clinical Trials (Wiley Reference Series in Biostatistics) Our Price: $448.00 Usually ships in 24 hours Format: Hardcover (2001)

	Building Global Biobrands Taking Biotechnology to Market Francoise Simon and Philip Kotler Our Price: $35.00 Usually ships in 1 to 2 months Format: Hardcover (2003)

	Business Planing For Healthcare Management Semple Our Price: $56.21 Usually ships in 9 to 13 days Format: Paperback (2000)

	Consumer-Driven Health Care Implications for Providers, Payers, and Policy-Makers Regina E. Herzlinger Our Price: $46.47 Usually ships in 24 hours Format: Hardcover (2004)

	Creating Technology Strategies How to Build Competitive Biomedical R&D Alice M. Sapienza Our Price: $119.95 Usually ships in 24 hours Format: Hardcover (1997)

	Crossing the Quality Chasm A New Health System for the 21st Century Committee on Quality of Health Care in America and Institute of Medicine Our Price: $44.76 Usually ships in 24 hours Format: Hardcover (2001)

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